Ratings & Reviews
Resident Reviews
|Recommended: YesGood — Good
response from property -(Joseph Flores) Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The (The Standard at Franz) Management Team.
|Recommended: YesComplete satisfaction with The Standard at Franz — The Standard at Franz is an excellent place to live, a welcoming environment that meets all the primary needs of resident families.
Thank you, Jeremias, for sharing your positive experience at The Standard at Franz. We're delighted to hear that you find our community an excellent place to live and that our welcoming environment meets the primary needs of resident families. Your feedback reinforces our commitment to maintaining a supportive and fulfilling living experience for all residents. We appreciate your kind words and look forward to continuing to provide a quality environment for you and your family. The Standard at Franz Management Team.
|Recommended: YesSo far so good — I have had a pleasant experience since before
I even signed a lease. Nathan was the leasing agent who gave me a tour, he has been very personable and easy to talk to. The other leasing agents have been great too The apartment complex is clean and quiet, at least on my side of the building floor. The only complaint I have is the front gate not working however, I still feel safe.
Thank you, Omobolaji, for sharing your review. We are delighted to hear that your overall experience has been exceptional. At The Standard at Franz, we are committed to providing the highest level of service every day. Please do not hesitate to reach out if you have any needs or concerns.
Best regards
The Standard at Franz
|Recommended: YesStandard Reviews — De excelente para arriba.
Mejor, imposible..
Thank you, Carlos, for sharing your wonderful feedback about our apartment community. We're thrilled to hear that your experience has been exceptional and that we met your expectations. Our team is dedicated to ensuring resident satisfaction, and your positive words motivate us to continue delivering the best service possible. If there's anything more we can do to enhance your living experience, please feel free to reach out. We look forward to serving you in the future and are grateful to have you as part of our community.
|Recommended: YesExcelente — Me encanta todo
Thank you so much for rating us with a 5-star review, we are glad to have you as a resident in our community. -The Standard at Franz Management Team.
|Recommended: YesI have been living here for two years and I absolutely love it The amenities are beautiful, with a clean and relaxing pool, and the community is always peaceful. The apartments have stunning finishes, and the common areas are always spotless. The staff is incredibly friendly and attentive, especially Neithan, who is always available and willing to help with a great attitude. It truly feels like home here.
Lisbenid,
Thank you so much for taking the time to reach out and share your review! The kind words for our team and community are greatly appreciated. We're thrilled that your experience has been so positive! Don't hesitate to reach out of course should anything come up, we're happy to help and we're glad you chose to call our community home, thank you.
- The Standard at Franz Management Team
|Recommended: YesGeneral — Good location, excellent property and maintenance staff.
Thank you for taking the time to reach out and share your review, Wilfredo! We appreciate the kind words for our maintenance team and community! Don't hesitate to let us know should any questions or feedback come up, we're here and happy to help.
- The Standard at Franz Management Team
|Recommended: YesReview — Satisfied
Thank you, Maria, for sharing your positive experience with us. We are pleased to hear that you are satisfied with your living experience in our community. Our team is committed to maintaining a welcoming environment for all residents, and we greatly appreciate your feedback. We look forward to continuing to meet your expectations.
Best regards,
The Standard at Franz Management Team
|Recommended: YesNice place to live — Very clean property the staff at the office is very friendly.
Thank you for your feedback, Mitzi Delapeza. We appreciate that you had a good experience with our staff. Our mission is to employ a happy and helpful office staff. We are eager to receive more feedback, please call us at our main office.
Kind Regards,
The Standard at Franz Management Team
|Recommended: YesIt's a place to be. — This apartment is a pacesetter standard. I am very pleased with my choice of living here. Clean, modern appliances, beautiful structure and very warm and soothing environment. Amazing members of staff, they are very welcoming, polite and helpful.
I gave parking a 2 because sometimes I do not get a space close to my building, but I guess it's because people love it here and apartments are almost all taken. It's a full but quiet environment. I would definitely recommend this apartment. Thank you.
We are delighted to learn of your positive sentiments regarding the community in which you reside. It is gratifying to know that you appreciate the modern, pristine appliances and the aesthetics of the building. We are particularly pleased to hear that your interactions with our exceptional office staff have been satisfactory.
We would like to express our apologies regarding the parking situation and thank you for your valuable feedback on this matter.
-The Standard at Franz Management Team
|Recommended: YesExcelente lugar — Te sientes como en tu casa
We are pleased to hear that you feel at home here. We welcome any suggestions if you have any. - The Standard at Franz Management Team
|Recommended: NoDishonest, lazy, — They are new managers of new co whom purchased the complex. I had payed my July rent in June. In the middle of July I paid my August rent. On July 31 they removed the July and August credits from my ledger. Then charged my two late fees. Almost 2,000.00 pay or be evicted. Bet they won't post this
Victoria,
Thank you for your feedback. We are sorry to hear about the difficulties you are experiencing. Please feel free to reach out to our office staff, who will be glad to assist you with any payment recording issues.
Best regards,
The Standard at Franz Management Team
|Recommended: YesThe amenities are wonderful, and the office staff is very responsive to all issues There are also plenty of dogs for yours to make friends with. 10 10 would recommend to anyone looking for affordable apartments
Thank you for your feedback, Dawson Doelling. We're happy to hear that you appreciate members of our staff. Our mission is to hire professional and friendly employees. Please let us know how we can continuously improve by contacting us at our main office.
Kind Regards,
The Standard at Franz
Management Team
|Recommended: NoPlease restore this community back to how it was. — I loved this conplex. Never signed a 2nd contract in the same place until moving here but that is changing quickly. The transition between management companies has been very unprofessional. Firstly to take over end of day Friday via a printed letter on the doors of those who were working and didn’t get the info until after banks closed and having to go get money orders over the weekend was very inconsiderate and stressful. It was visible in the office as people were grappling with the suddenness. To not be met with apology, empathy, or consideration was rough. Second, I got an email a week ago with my conservice statement which has always been accurate for my monthly rent. It was 5 less and showed I overplayed in July with the money orders. As soon as I logged on to pay my rent 8 1, every single one of my fees are doubled and my rent is higher than I’ve ever paid in 2 years, it’s up 20 from that statement. That statement consisted of fees . Feels and seems very fraudulent considering this has never happened, we were promised our contracts would stay, and I can’t get an answer about the fees after reaching out via phone and email. I’ve been here every day and have not seen any additional dumpster services or pest control either and the pests are worse than ever. So to be charged for additional services is very suspicious. The volume level has also been terrible and there’s dog poop everywhere on the grounds. So gross and sloppy. It’s always been such a calm and well maintained community. The former property manager would walk the property and send notices regularly.
Please restore it to its former glory. Also, maybe tell tenants what happened as vaguely as you can to give peace of mind. Lack of communication has terrible results.
Allison, thank you for taking the time to leave a review. We are saddened that expectations has been failed with new management and fees, and would like the chance to make this right. Please contact our office directly, so that we can further discuss your review.
Sincerely,
The Standard at Franz Management Team
|Recommended: NoCleanliness — I have lived here since 2023 and I loved it but a few things have not been done since my move in date. First the brezze ways and stairwells in my building are so filthy. Spider webs line the stairs there was a hornets nes at the 1st floor stair. The garage and dog poop is enough to make me decide that this will be my last year here with the high rent I was expecting more in regards to the cleanliness of the grounds.
Mariella, thank you for taking the time to leave a review. We are saddened that this will be your last year with us, due to grounds condition, and would like the chance to make this right. We are striving to meet all the demands since our take over July 1,2024. Please contact our office, so that we can further discuss your review.
Sincerely,
The Standard at Franz Management Team